FAQ
Getting Started
What currency are the prices on the site in?
All prices are in USD.
What payment methods are accepted at Ludystor?
Accepted payment methods are American Express, Mastercard, Visa, PayPal or discover.
What are the delivery fees?
We offer free shipping for all orders on our website.
How long does it take for my order to arrive?
It usually takes 3-5 business days to deliver after order confirmation.
How can I track my order?
Get all your package information using your tracking number from our
"FOLLOW YOUR PACKAGE" section
How can I make a refund?
Yes, you can get a refund within 30 days of purchasing the item. Please note that you must comply with our return policies to issue a refund. You can also contact us at [email protected] for your general queries.
What is your return policy?
We offer a 100% money-back guarantee if you return the defective item within 30 days. Please note that any object must meet our conditions to meet the return criteria. Please visit our return policy page for a better understanding.
How can customers return products?
By mail
How much is the restocking fee?
We do not charge a restocking fee on returns.
How much is the return shipping fee?
The return shipping fee must be paid by the customer.
The conditions of the product that we allow returns ?
New
If you have any questions, send us a message to our email address [email protected]
CONTACT INFO
Phone: +13132417011
Email: [email protected]
Address: 205 N Michigan Ave, Chicago, IL. 60601, United States
Working Hours:
Mon - Fri - 8AM to 5PM
Sat - Sun - Closed
